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Frequently Asked Questions

WHAT ABOUT EXPOSURE TO WATER?
Panic Button transmitters are water resistant to 60 feet of pressure. Quik-Alert will replace at no charge any transmitter which is damaged by water in normal use. Because of the possibility of the seal being damaged with time and handling, if a transmitter is used in an environment which exposes the unit to water, frequent routine testing is a necessary requirement of use.

Transmitters are not intended for constant exposure to water for extended times or exposure to high temperatures, chemicals, strong soaps, cleaning agents, solvents, etc. Users of these products should be made aware of these limitations.

WHAT ABOUT BATTERY LIFE?
The Panic Button transmitters are powered by lithium batteries which are not replaceable. Lithium batteries lose about 1% to 2% of their total capacity per year of shelf life and after 10 years should have 80% of their initial capacity less any discharge due to use. In the typical application the capacity for use is 100,000 operations of one second duration.

HOW DO I KNOW WHEN THE BATTERY IS LOW?
Each transmitter sends a battery status every time it is activated to signal the console.

WHAT ABOUT INTERFERENCE WITH OTHER DEVICES?
There are approximately 65,000 possible transmitter signal combinations selected at random with each activation making interference from other devices virtually impossible.

WHAT WILL CAUSE A DECREASE IN RANGE?
1. Obstructions by metal or radio absorbent materials which either absorb the radio energy from the transmitter or reflect the energy to another direction preventing the signal from reaching the receiver.
2. EMI/RFI electro-magnetic interference and radio frequency interference. Typical sources are radio scanners, local high power radio stations, and defective light dimmer controls.